If we cancel a program: A full refund will be processed or a full credit applied to a future program
Customer Refund Requests: A $5 administration fee will apply to all requests. Refunds will be issued prior to the start date of the second class and will be pro-rated. Non-attendance without notification is not accepted as a refund request. Refund requests must be made in writing to email@example.com.
Medical Refund Requests: A $5 administration fee will apply to all requests. Requests must be made in writing to firstname.lastname@example.org and be accompanied by a medical certificate. Refunds will be pro-rated.